Your Resource Hub
is full of things to help you thrive in your maid service!
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Free
for ALL maid service owners!
Course curriculum
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1
🎉 Welcome!
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Tour and Welcome Video
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Contact and Support Information
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Be a Part of Something Bigger
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2
Business Doc Templates
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Tutorial: How to Edit Templates
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Free Template Library
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Get More Templates!
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3
Business Operations & Systems
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Maid Service Health Check Tool
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Google Drive Infrastructure Guide
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Article: Why Quality Checks Are Important
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Guide: How to Digitize Your Maid Service Operations
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Guide: Effective Route Planning for Your Team
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Responding to Bad Reviews (Crossover with NiceJob)
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How Reviews Grow Your Business (Crossover with NiceJob)
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Business Growth Bootcamp
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Owner Education Hub
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4
Revenue & Financial Systems
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Know Thy Numbers - Quick Reference
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Know Thy Numbers - Calculator and Dashboard
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Expense Tracker and Dashboard
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To The Rescue: A Guide to Understanding KPIs (Free Ebook)
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To The Rescue: Key KPIs to Track for Your Cleaning Business
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Guide to Setting and Raising Prices for Cleaning Services
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Estimator App
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5
Recruiting, Hiring & Employee Engagement
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Hiring Process Reference Guide
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Disc Assessment
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Team Communication Channels Quick Reference
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Employee Appreciation Guide
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Employee Referral Program Worksheet
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Hiring Ad Outline Quick Reference
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Disciplinary Action Policy Creation Quick Reference
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Rescue Roundtable: Rockstar Recruiting
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Community Roundtable Fall 2023: Recruiting, Hiring, Retention & Culture
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Wheel of Names
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6
Clients & Leads (Sales) Resources and Tools
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Master the Sales Pitch Call Script
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Creating Your Customer Guidelines Workbook
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Article: How to Remain Zen in a Difficult Conversation
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Client Communication Checklist
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7 Tips for Managing Clients & Leads in Your Cleaning Business
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7
Marketing & Social Media
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Marketing Content Ideas for Your Cleaning Business
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10 Social Media Giveaway Campaign Ideas
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National Days Reference (US)
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Guide to Creating a Winning Marketing Strategy for Your Cleaning Business
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To the Rescue: Branding Guide
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Social Media Graphic Creation and Posting Service
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8
Cleaner Training Resources
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The Ultimate Guide to Training and Retaining Cleaning Staff
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To the Rescue: 20 Tips on Training Ebook
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Rescue Round Table: Cleaner Training
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Guide: Effective Room Prep & Workflow for Professional Cleaners
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Guide: First Aid Essentials for Cleaning Technicians
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Guide: Mastering Professional Dusting
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Guide: Vehicle Safety for Cleaning Technicians
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Guide: Biohazard Safety: Protecting Yourself and Your Clients
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Guide: Chemical Safety Essentials for Cleaning Technicians
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Guide: Scope of Work: Understanding and Adhering to Client Expectations
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Guide: Professional Conduct for Cleaning Technicians
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Cleaning Tech Bootcamp - Free Lesson Preview
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9
Understand and Utilizing AI
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AI Terminology Cheat Sheet
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The Business Owner’s Guide to Ethical AI
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How AI Can Help Small Businesses Without Replacing People
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Prompt Building Quick Reference
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The Cleaning Business Owner’s Guide to AI Prompt-Writing
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10
60 AI Prompts for Cleaning Business Owners
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How to Use Templatized AI Prompts
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1 of 60 - Social Media Content
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2 of 60 - Brand Story Development
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3 of 60 - Email Marketing Campaign
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4 of 60 - Customer Referral Program
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5 of 60 - Elevator Pitch Creation
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6 of 60 - Cause Marketing Campaign Development
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7 of 60 - Sales Call Script
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8 of 60 - Lead Follow-Up Strategy
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9 of 60 - Overcoming Price Objections
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10 of 60 - Bidding on Commercial Contracts
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11 of 60 - Crafting Service Packages
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12 of 60 - Networking Scripts for Partnerships
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13 of 60 - Lead Generation Strategies
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14 of 60 - Sales Funnel Creation
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15 of 60 - Upselling & Cross-Selling Strategies
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16 of 60 - Cleaning Checklists for Consistency
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17 of 60 - Employee Onboarding Process
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18 of 60 - Delegating Tasks to a Virtual Assistant
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19 of 60 - Handling Customer Complaints
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21 of 60 - Transitioning Out of the Field
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22 of 60 - Emergency Cleaning Protocols
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23 of 60 - Identifying Areas for Business Improvement
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24 of 60 - Creating a Marketing Schedule for Multiple Platforms
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25 of 60 - Identifying Necessary SOPs for Business Operations
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26 of 60 - Job Ad Creation for Cleaners
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27 of 60 - Interview Question Templates
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28 of 60 - Employee Bingo Game for Engagement
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30 of 60 - Team-Building and Retention Strategies
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31 of 60 - Conflict Resolution Policies
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32 of 60 - Structuring Hourly & Commission-Based Pay
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33 of 60 - Delegation & Leadership Strategies
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35 of 60 - Optimizing Your Website & SEO Keywords
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36 of 60 - Review Request Message
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37 of 60 - Handling Negative Reviews
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38 of 60 - Loyalty Program Creation
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39 of 60 - Post-Initial Service Follow-Up Message
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40 of 60 - Educating Clients on the Value of Professional Cleaning
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41 of 60 - Customer Appreciation Strategies
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42 of 60 - Conducting Competitor Research to Stand Out
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43 of 60 - Setting Service Expectations
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44 of 60 - Handling Last-Minute Cancellations
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45 of 60 - Customizing Experiences for VIP Clients
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46 of 60 - Setting Realistic Financial Goals for Growth
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47 of 60 - First-Year Budget Planning
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48 of 60 - Generating a Profit & Loss (P&L) Snapshot
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49 of 60 - Discount and Promotion Structuring
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50 of 60 - Organizing Your To-Do List for Maximum Impact
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51 of 60 - Service Profitability Analysis
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52 of 60 - Setting Realistic Financial Goals for Growth
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53 of 60 - Creating a Lead Journey Video Series for Reels & TikTok
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54 of 60 - Managing Cash Flow Effectively
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55 of 60 - Scaling Profitably
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56 of 60 - Planning for Business Growth & Scaling
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57 of 60 - Hiring a Virtual Assistant for Admin Tasks
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58 of 60 - Creating an Incentive System for Support Staff
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59 of 60 - Creating a Business Credit Strategy
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60 of 60 - Planning for Retirement as a Cleaning Business Owner
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11
Cleaning Business Chronicles
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What is Cleaning Business Chronicles?
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Be A Panelist on CBC
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Submit a Story or Question for the Panel
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12
Other Industry Resources
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ZenMaid
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TaskAwayVA
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Recommended Reading
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Communities to Join
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Your Resource Hub
is full of things to help you thrive in your maid service!
-
Free
for ALL maid service owners!